Terms & Conditions

Terms & Conditions

Effective Date: May 01, 2025

Effective Date: May 01, 2025

Welcome to The Ping App (“we”, “us”, “our”)!

By using our mobile application or website, you agree to these Terms & Conditions (“Terms”). Please read them carefully. If you don’t agree, please don’t use our services.

1. Who Can Use Ping

1. Who Can Use Ping

1. Who Can Use Ping

To use Ping, you must:

  • Be at least 13 years old (or the minimum age in your country)

  • Have the legal right to accept these Terms

  • Use your real phone number for sign-up

We may block or remove accounts that violate these conditions.

2. What Ping Is

2. What Ping Is

2. What Ping Is

Ping is a social location-sharing app that helps you stay close to your friends and connect in real time. You can:

  • Share your location (with permission)

  • Ping friends to check in

  • Chat and update your status

  • Control your visibility anytime

You always decide who sees what — privacy is in your hands.

3. Your Responsibilities

3. Your Responsibilities

3. Your Responsibilities

By using Ping, you agree to:

  • Use the app legally and respectfully

  • Not harass, spam, impersonate, or harm others

  • Keep your account secure

  • Only share content (like your photo or name) you have the right to share

We may suspend or remove accounts that break these rules.

4. Your Data & Privacy

4. Your Data & Privacy

4. Your Data & Privacy

We take your privacy seriously.

We only collect data you allow us to — like location, contacts, or messages — and we explain everything in our Privacy Policy.

You control your data. You can:

  • Stop sharing your location at any time

  • Delete your account and data

  • Ask us to remove your information

5. Our Rights

5. Our Rights

5. Our Rights

We own the Ping App and its content (code, design, logos, etc.). Please don’t copy, sell, or modify any part of it without our permission.

We may update the app, introduce new features, or change how things work. We may also suspend accounts that violate our policies.

6. Third-Party Services

6. Third-Party Services

6. Third-Party Services

Ping may interact with third-party services like map providers or analytics tools. We’re not responsible for their behavior — please review their own terms and policies.

7. No Warranties

7. No Warranties

7. No Warranties

We provide Ping “as is”. That means:

  • We don’t guarantee the app will always be perfect or available

  • We’re not liable for any damages, losses, or data issues from using Ping

But we’ll do our best to keep things working and protect your experience.

8. Termination

8. Termination

8. Termination

You’re free to stop using Ping at any time — just delete the app or your account.

We can also suspend or terminate your access if you:

  • Break these Terms

  • Use the app in harmful or illegal ways

  • Compromise the safety or experience of others

9. Changes to These Terms

9. Changes to These Terms

9. Changes to These Terms

We may update these Terms to reflect changes in the app or law. If we do, we’ll let you know clearly — either in the app, on our website, or by email.

10. Contact Us

10. Contact Us

10. Contact Us

Questions? Suggestions? Problems?

We’d love to hear from you.

📧 Email: support@thepingapp.com

🌐 Website: https://thepingapp.com

Polorix Sp. z o.o.

Mazowiecka 11 / 49, 00-052 Warszawa, Polska

By using Ping, you agree to these Terms.

Thanks for being part of our world. Now go ping your friends 🚀